MEPCO New Connection 2026: Apply, Fees & Tracking

Getting electricity at a property with no supply means one official route: apply on the government’s ENC portal, pay the demand notice MEPCO issues, pass a site inspection, and the meter goes up. The whole thing is trackable online, and NEPRA sets a legal deadline for how long it can take. Here is the path, start to finish, with the fee myth cleared up and the timeline you can hold MEPCO to.

Who needs a new connection?

A new connection is a fresh meter at a property that has never had one, or where the old meter was permanently removed. That covers a newly built house, a shop, a factory, a tube well, or a plot you’ve bought that was disconnected long ago.

If a working meter already exists and you’re only changing the name on it, that’s a name change, not a new connection, and it’s a shorter, separate process.

Before you apply: get these ready

Missing one document is the most common cause of delay, so gather everything first:

  • Your CNIC (and the owner’s CNIC if you’re a tenant, with a No Objection Certificate from them).
  • Proof of ownership: the registry, fard, or mutation (intiqal) for the property.
  • The approved house map or site plan, where your area requires one.
  • A recent bill from a neighbouring meter, which helps identify the feeder and sub-division.
  • Your load estimate in kilowatts. Add up what you’ll run. Single-phase suits a normal home; three-phase is for heavy loads, shops, tube wells and workshops.

Choose your sanctioned load honestly. It sets your fixed monthly charge and the demand notice amount, and under-declaring it causes problems once you’re connected.

The application, step by step

  1. Open the ENC portal at enc.com.pk, the official Electricity New Connection system the Power Division runs for every distribution company, MEPCO included. Register with your mobile number and email, and verify the OTP.
  2. Select MEPCO, then your connection type: single or three-phase, and domestic, commercial, industrial or agricultural.
  3. Fill in your details: property address, CNIC, mobile number and requested load.
  4. Upload your documents as clear PDF or JPG scans.
  5. Submit, and save your tracking ID. Print the completed form too. You’ll usually take the hard-copy documents to your sub-division office within a few days to complete verification.

The demand notice: this is the pay step

After MEPCO verifies your papers and surveys the site, it issues a demand notice. This is the official bill for your connection, and nothing gets installed until it’s paid.

It sets out the capital cost, any security deposit and service charges for your specific case. Anyone quoting you a fixed rupee figure online is guessing. The real amount depends on your category, your load and how far your property sits from the existing network, so the only number that counts is the one on your own demand notice.

Pay it only at the designated bank counter, keep the stamped receipt, and upload the proof on the portal. Never hand cash to anyone promising a faster connection; a genuine connection is only ever paid against an official demand notice.

Inspection, meter and your first bill

Once payment clears, a MEPCO team inspects your wiring for safety, and you may need to submit a wiring test certificate. After that passes, a lineman installs the meter and switches on the supply. Your first bill follows in the next billing cycle. When it arrives, you can check it here with the reference number printed on it.

How long it should take, by law

NEPRA sets binding deadlines, counted from the day you pay the demand notice:

  • Single-phase domestic: 15 working days.
  • Three-phase, commercial and agricultural: 30 working days.

These assume the network already reaches your street. If new poles or a transformer are needed, the extension work adds time, and that will be noted on your demand notice.

Tracking, and what to do if it stalls

Check progress any time on the ENC portal with your tracking ID. It shows the current stage and anything still pending.

If MEPCO misses the legal deadline without a technical reason, your tracking number and paid demand-notice receipt are your evidence. Take them to your Executive Engineer (XEN) office first. If that gets you nowhere, complain to MEPCO on 118, then escalate to NEPRA, which enforces the connection timelines. Keep every receipt and complaint number.

Frequently asked questions

Can I apply for a MEPCO new connection online?

Yes. Apply on the official ENC portal at enc.com.pk, upload your documents, and track the application there. You’ll usually submit the original documents at your sub-division office to finish verification.

What documents do I need?

Your CNIC, proof of ownership (registry, fard or mutation), a tenant’s No Objection Certificate if you don’t own the property, an approved house map where required, and your load details.

How much is the fee?

There’s no single fixed fee. MEPCO calculates it in your demand notice from your category, load and distance to the network. Treat any fixed figure on other sites as a guess, and pay only the amount on your own notice.

How long does it take?

By NEPRA rule, 15 working days for single-phase domestic and 30 for three-phase, commercial or agricultural, measured from the day you pay the demand notice, unless network extension is needed.

What if my property already had a meter?

If it was removed for non-payment, that’s usually a reconnection, not a new connection, and follows a different route through your sub-division office.