Contact Us

Email: contact@mepcobillscheck.pk

We read every message and reply when we can. We are especially glad to hear about errors on the site. If a figure, phone number or process here is wrong or out of date, tell us and we will check it and correct it.

We cannot help with your actual bill. We are an independent site with no access to MEPCO’s systems, no record of your account and no ability to change anything on it. If your bill is wrong, your payment has not shown up, your meter needs checking or your supply is off, MEPCO is the only one who can act.

Contact MEPCO directly:

Phone 0319-9757789 and email rcc@mepco.com.pk are the contacts published on MEPCO’s official website at mepco.com.pk.

Dial 118 for electricity complaints and faults. This number is printed on your bill.

File a complaint online through the CCMS portal at ccms.pitc.com.pk.

Visit your sub-division office. The name of your sub-division is printed in the Consumer Detail box at the top of your bill.

If MEPCO does not resolve your complaint, the escalation path and the deadlines that apply are set out on our bill correction page.